BARE Evaluator: Code of Conduct
6月 18 , 2019
Recently, we received a complaint about a mystery shopping visit, which we would like to share ...
ReviewPro调研报告：14条策略让客人满意度调查回复率提升近100%
6月 04 , 2019
酒店从来都不缺乏获取客人反馈的渠道，而真正的挑战在于如何找到快速有效的方式来收集、存储、组织、分析以及按照优先顺序对客人回复做出行动和改进，同时能够通过同业对标数据来更好衡量客人满意度数据。
